PEAK SEASON
Privacy Policy
Last updated: 30 September 2026
This policy explains how Peak Season processes personal information in connection with this website and business enquiries.
Who is responsible
The controller is PEAK SEASON, obrt za računalno programiranje, vl. Lovro Glavica, Ivanec, a Croatian sole proprietorship based in Ivanec, Croatia. Contact: lovro@peakseason.co.
Information we process
If you email us, we receive the information you choose to provide, such as your name, email address, company, project details and correspondence. Please do not send sensitive personal data or customer databases in an initial enquiry.
Our hosting and infrastructure providers may process technical request information, such as IP addresses, browser details, requested pages and timestamps, to deliver and secure the website.
Why we process information
We use enquiry information to respond, discuss requirements, prepare proposals and take steps at your request before entering a contract. We process client information to perform agreed services and meet applicable legal obligations. Managing business correspondence and protecting the website are legitimate interests; we consider the impact on your rights when relying on this basis.
Cookies and analytics
This website does not install analytics, advertising pixels or marketing cookies. The site’s own code does not set cookies or use browser storage. Infrastructure providers may use technical security mechanisms where necessary to deliver and protect the site.
Service providers and sharing
Website hosting and delivery are provided through OpenAI Sites and Cloudflare infrastructure. Email and other providers used to operate the business may process information needed to provide their services. Information may also be disclosed where required by law. We do not sell personal information.
Where personal information is transferred outside the European Economic Area, applicable data protection requirements must be met, including an adequacy decision or appropriate safeguards such as standard contractual clauses where required. You may contact us for information about relevant providers and safeguards.
Retention
Information is kept only for as long as needed for the purpose for which it was collected. Enquiry correspondence is retained while the enquiry or related business relationship is relevant; contractual and accounting records are retained for applicable legal periods. Retention also takes account of unresolved issues and the establishment, exercise or defence of legal claims.
Security
We use reasonable technical and organisational measures appropriate to the information processed, including HTTPS for this website. No internet transmission or storage system can be guaranteed completely secure.
Your rights
Subject to the conditions in applicable law, you may request access, correction, deletion, restriction or portability of your personal information, and object to processing based on legitimate interests. If processing relies on consent, you can withdraw it without affecting prior lawful processing.
Send requests to lovro@peakseason.co. We may need to verify your identity. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your competent supervisory authority.
Client projects and updates
Processing customer or lead data on behalf of clients is addressed in the relevant project agreement and, where required, a data processing agreement. This website policy does not replace those arrangements. Updates to this policy will be published here with a revised date.